Write to us about your order
Send a note to info@lesyeuxdambre.com and we will reply within one working day. Mention your order number if you have one, and we will pull up the details right away.
Questions about an order, a custom pendant, or the care of your amber pieces? Write to us or call the workshop directly. We reply within one working day and keep packaging notes for every order.
Support desk
Send a note to info@lesyeuxdambre.com and we will reply within one working day. Mention your order number if you have one, and we will pull up the details right away.
Call +91 714 0670821 between 10 am and 6 pm, Monday to Saturday. We keep the line short and answer questions about sizing, delivery timelines and gift wrapping.
Our workshop is at 98, Chandpole, Rajkot - 295280. Drop by to feel the resin textures and try on pendants before you decide. No appointment needed on weekdays.
Messages received before 3 pm get an answer the same day. Weekend enquiries are picked up on Monday morning, so you are never left waiting for long.
If a parcel has not arrived or a piece does not fit, tell us within 15 days of delivery. We arrange a replacement or a refund without lengthy forms.
Many questions about shipping, stone care and hypoallergenic chains are already answered in our help pages. Check the contact page for the full list.
Review the pieces you have selected, confirm your contact details, and choose how you would like us to reach you about delivery. Everything is kept simple, with no hidden steps.
Your cart holds handcrafted resin pendants in honey and cognac tones, plus a pair of lightweight earrings with hypoallergenic hooks. Each item is wrapped in our signature gift packaging before dispatch.
We need your name, phone number, and shipping address to prepare the order. You can also leave a note about preferred delivery timing, and we will confirm everything by phone or email before sending.
Orders are dispatched from our Rajkot atelier within two working days. You can return any piece within 15 days of delivery, provided it is unused and in its original packaging.